1. General Information
The protection of your personal data is important to us. In this privacy policy, we inform you about what personal data we collect, how we use it, and what rights you have.
Personal data is all data that can be used to identify you personally. This includes, for example, your name, address, email address, phone number, order details, payment information, and usage data.
2. Controller
The controller for data processing is:
Premium Longboards & Skateshop
André Mörsberger
Wichertstraße 72
10439 Berlin
Germany
Phone: +49 157 82112102
Email: info@premiumlongboards.de
3. Hosting and Shopify
Our online shop is operated via Shopify.
When you visit and use our shop, data is processed that is technically necessary to provide the shop, process orders, enable payments, and ensure the security of the shop.
In particular, the following data may be processed:
- IP address
- Date and time of access
- Browser type and browser version
- Operating system
- Pages accessed
- Referrer URL
- Order and customer data for an order
4. Ordering in the Online Shop
When you place an order in our shop, we process the data necessary for processing your order.
This includes, in particular:
- Name
- Billing address
- Delivery address
- Email address
- Phone number, if provided
- Order information
- Payment information
- Shipping information
The processing is carried out for the fulfillment of the purchase contract, for the delivery of goods, for payment processing, and for handling inquiries, returns, or complaints.
5. Courses and Appointment Booking
If you book a course, we additionally process the data necessary for scheduling and conducting the course.
This includes, in particular:
- Name
- Email address
- Phone number
- Booked course
- Desired discipline
- Experience level
- Appointment arrangements
- If applicable, information on age, riding level, or required equipment
We need your phone number to coordinate a suitable appointment based on appropriate weather, location, and mutual availability.
6. Payment Providers
Depending on the chosen payment method, payment data will be transmitted to the respective payment provider. This may include, for example, PayPal, Klarna, credit card providers, Shop Pay, Apple Pay, or Google Pay.
The privacy policies of the respective payment provider also apply.
7. Shipping Service Providers
To deliver your order, we provide the necessary data to the shipping service provider DHL. This includes, in particular, your name, delivery address, and, if applicable, your email address or phone number for shipment notifications.
8. Contact
If you contact us by email, phone, contact form, or in person, we process your information to handle your request.
The data will be deleted as soon as it is no longer required for processing, unless there are statutory retention obligations.
10. Newsletter
If you sign up for our newsletter, we use your email address to regularly send you information about products, courses, offers, and news.
You can unsubscribe at any time via the unsubscribe link in the newsletter or by sending us a message.
11. Customer Account
If you create a customer account, we store the data you provide so that you can view your orders and place future orders more easily.
You can have your customer account deleted at any time, provided there are no statutory retention obligations.
12. Storage Duration
We store personal data only as long as it is necessary for the respective purposes or if statutory retention obligations exist.
Order and invoice data may be stored longer due to tax and commercial law retention obligations.
13. Your Rights
Within the scope of the legal requirements, you have the right to:
- Information about your stored data
- Rectification of incorrect data
- Erasure of your data
- Restriction of processing
- Data portability
- Object to processing
- Withdraw given consents
- Lodge a complaint with a supervisory authority
14. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority.
The competent authority may be, in particular:
Berlin Commissioner for Data Protection and Freedom of Information
https://www.datenschutz-berlin.de/